When trying to move a card to a different list on your Trello board, you may encounter an error message that can be frustrating and prevent you from completing your task efficiently. In this article, we'll explore the reasons behind this error and provide solutions to help you overcome it.

One common reason for this error is when you set a custom text value in the Label field. To resolve this issue, simply adjust your label to a default color from the dropdown menu. This should allow you to move your card to the desired list without encountering any errors.

Another potential cause of this error is excessive API calls. Trello has an API limit of 300 calls every 10 seconds, which can be easily exceeded if you have multiple triggers set up in your Zap. To avoid hitting this limit, consider adjusting your Zap settings to use fewer items that result in extra API calls, such as due dates and checklist items.

In rare cases, Trello actions may run into the board's API limits, which can also cause errors. If you're experiencing this issue, try building separate Zaps for each board you want to trigger new cards on. Alternatively, if you're trying to trigger new cards across all boards on your Trello account, make sure you are a member of those cards for the Zap to pick them up.

When setting up your Zap, be aware that selecting a board means that all activities and comments will trigger the Zap. On the other hand, not selecting a board will only trigger Zaps created by you. This is important to note when using triggers like New Activity or New Comment in Card.

Finally, keep in mind that checklists can also generate activity and have clickable URLs on different labels. The type of item triggering the activity will determine which label to look for. However, if you're using the New Activity or New Comment trigger, you'll need to select a board to monitor.

By following these tips and troubleshooting your Zap setup, you should be able to overcome any errors and move your cards smoothly between lists on your Trello board. Remember to stay within Trello's API limits and adjust your triggers accordingly to avoid hitting those limits.

Trello board limit